Frequently asked questions
Everything you might want to know before the first scoop.
What is included in ice cream sandwich catering?
Made-to-order sammiches pair your agreed cookies and ice cream at a staffed station. Confirm servings, flavors, service time, setup and supplies in your quote. Compare full service with delivery and scheduled pickup.
Can I book cookie catering without ice cream?
Yes. Ask about cookie boxes or a cookie wall for sharing, gifts or a dessert display.
Do you offer staffed service or delivery in my area?
Share your event city, date and venue so we can review the arrangements. Staffed service, delivery and pickup have different requirements. Explore our Southern California service guide.
How is catering pricing calculated?
Treats, quantities, service format, location and timing help shape the quote. Ask us to confirm minimums, setup and any travel or delivery charges.
What does the venue need to provide?
Send the station location, access instructions and venue rules. Confirm space, tables, electrical needs and equipment for your selected setup before finalizing plans.
Where do I collect a pickup order?
Scheduled pickup is available near our catering kitchen in Fullerton—a convenient option for small celebrations if you are in the Fullerton area. Arrange your order and pickup time with our team before traveling; we will confirm the collection details. Explore pickup products. The Long Beach PO box is a mailing address, not a pickup counter.
Is the Party Pack available for delivery?
The Party Pack is pickup only. Arrange your order and a collection time with our team. See scheduled pickup options.
Where does your ice cream come from?
We partner with a small creamery, and everything is made fresh to order. Explore our ice cream flavors.
I have a food allergy — what should I know?
Products are made on shared equipment in an environment containing nuts. Options made with vegan ingredients or gluten-free flour are not allergen-free, and cross-contact cannot be ruled out. Tell our catering team about allergies before ordering so current ingredients and suitability can be discussed.
Does your ice cream have eggs?
Ingredients vary by flavor. Please ask our team for the current ingredient and allergen information for any ice cream you are considering; do not assume a flavor is egg-free.
Do you make gluten-free products?
Our Vegan and Gluten Free Chocolate Chip cookie is available for an additional $2.00 per serving. Please confirm ingredients and potential cross-contact with our team before ordering for anyone with food allergies.
Do you make vegan products?
Yes — choose our Vegan and Gluten Free Chocolate Chip cookie for an additional $2.00 per serving, or Vegan Vanilla Bean ice cream by the pint (3–4 servings) for an additional $12 per pint. Confirm availability with our catering team.
Do you make sugar-free products?
Not at this time. As demand grows, we'll consider it for a new product line.
How often do you add new flavors?
We're all about new flavors — from seasonal creations to spins on trendsetting flavors in the culinary world. Follow us on Instagram or Facebook for the latest announcements.
Do you make custom flavors?
Have a specific theme to your event? Inquire with us for custom decor and themed menu options. Our team can discuss what is possible, including availability, pricing, lead time, and minimums. Email catering@chunknchip.com to share your ideas.
I'm interested in hiring you for catering — what's next?
Start with Get a Catering Quote and follow the sending instructions shown there, or email catering@chunknchip.com. Include your date, city and guest estimate. Ask the team to confirm availability, booking requirements and when your date is secured.
Let's make your event the sweetest part of the year.
Tell us about your celebration and our team will help you plan the treats.